Is Sesame Legit?
Yes, Sesame is a real company, rated A+ and accredited by the BBB. It has no FDA warning letter on file and 4.5 out of 5 on Trustpilot.
Sesame · from $59/mo care fee on a 12-month plan billed once ($708), medication billed separately
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What the records show
BBB rates Sesame, Inc. A+ and lists it as accredited (read 12 October 2026). Its Trustpilot profile shows 4.5 out of 5 from 4,402 reviews (read 30 August 2026). We found no FDA warning letter for Sesame.
Legal entity: Sesame, Inc. (New York, NY). Scored 7.5/10, ranked #14 of 61 clinics we track. Sesame is an affiliate partner. We earn a commission if you sign up through our link. See our affiliate disclosure.
Third-party records
What we found outside Sesame's own site. BBB, its named pharmacy partner (or lack of one), and whether it publishes a real HIPAA notice.
Better Business Bureau
A+ rating · BBB accredited (checked 2026-10-12)
BBB profile 'Sesame' (Sesame, Inc., alt name SesameCare.com), BBB Accredited Business since 26 December 2022, rated A+, 29 complaints in the last 12 months and 118 in the last 3 years. Read for glp1pick on 2026-10-12, not re-read for this page. Our earlier record (2026-08-30) said a BBB search returned no profile; the profile above exists, so that record was wrong or the search missed the 'Sesame, Inc.' name.
Pharmacy partner
Sesame does not name the specific pharmacy that fills or compounds its medications (checked sesamecare.com/service/online-weight-loss-program, 2026-11-04). That is the norm for this category, not unusual for Sesame specifically. Most providers we've checked don't name one either. Not a gap in the usual sense. Sesame prescribes brand-name drugs only and sends them to your pharmacy of choice: "If weight loss medication is prescribed, it can be sent to your pharmacy of choice for pickup or delivery." No fulfilment pharmacy is named.
HIPAA disclosure
Published. A real HIPAA-specific notice, checked 2026-08-30. Genuine HIPAA/PHI-specific language found within the general privacy policy (not a separate standalone Notice of Privacy Practices document, but substantive). Entity: Sesame, Inc. (d/b/a SesameCare).
Who operates it
Operated by Sesame, Inc. Published on Sesame's own site, checked 2026-11-04. Footer: "© 2026 Sesame, Inc. All rights reserved."
Cancelling and refunds
Sesame gives a full refund if you cancel at least 3 hours before your first visit; after that visit the first month is not refunded. You can cancel yourself at any time before the next billing cycle, and months already paid are not refunded. Checked 2026-11-04. Their policy page
16 of the 32 clinics we could read publish no written cancellation terms. See what the 32 we could read say →
Sources: BBB profile
This page states a legal/regulatory record, not a purchase recommendation. Read the full Sesame review → for pricing, treatment options, and our scored verdict against every clinic we track.
A low score or an open finding is a measurement against our published rubric, not an accusation. See our editorial policy →.