Is LIV Body Legit?
LIV Body's BBB record is B-, with one complaint filed and unanswered (read 30 August 2026). A real, modest finding. This site's own Trustpilot data previously and incorrectly cited an "A" BBB rating for LIV Body; that error has been corrected, and the actual B- is what's shown here.
Legal entity: Liv Body, LLC. Scored 7.3/10, ranked #23 of 53 clinics we track.
Third-party records
What we found outside LIV Body's own site. BBB, its named pharmacy partner (or lack of one), and whether it publishes a real HIPAA notice.
Better Business Bureau
B- rating · not BBB accredited (checked 2026-08-30)
BBB states "failure to respond to 1 complaint". Total complaint count not separately confirmed.
Corrects a stale note in this site's own Trustpilot data, which had previously (and incorrectly) cited an "A" BBB rating for LIV Body. The actual rating on file is B-.
Pharmacy partner
LIV Body does not name the specific pharmacy that fills or compounds its medications (checked privacy policy, 2026-08-30). That is the norm for this category, not unusual for LIV Body specifically. Most providers we've checked don't name one either. No pharmacy named. Only a generic Authorize.net payment-processing privacy reference.
HIPAA disclosure
Not found. Checked 2026-08-30. No HIPAA-specific language anywhere on the privacy policy page.
Who operates it
Operated by LivBody Wellness, LLC. Published on LIV Body's own site, checked 2026-09-14. No address published.
Cancelling and refunds
No written cancellation or refund terms found on the site (checked 2026-09-14). A return-policy link exists; no cancellation or refund terms appear on the page.
19 of the 32 clinics we could read publish no written cancellation terms. We read all 32 and quoted what they say →
Sources: BBB profile, Privacy policy
This page states a legal/regulatory record, not a purchase recommendation. Read the full LIV Body review → for pricing, treatment options, and our scored verdict against every clinic we track.
A low score or an open finding is a measurement against our published rubric, not an accusation. See our editorial policy →.